Frequently Asked Questions — Quick Answers from Unified Restoration

Restoration FAQ

restoration-faq- Choosing a Contractor, Mold Remediation, Restoration Tips, Unified Restoration, Water Damage, Water Damage Restoration

Get answers to your restoration-faq about water damage restoration, mold remediation, fire and smoke damage restoration, and asbestos abatement. Learn how Unified Restoration provides fast, honest, and certified restoration services across Mesa, Phoenix, Gilbert, Chandler, and the Metro Phoenix area.
LICENSED, BONDED, CERTIFIED & INSURED

Find answers to common questions about water, mold, fire, and asbestos restoration.
LICENSED, BONDED, CERTIFIED & INSURED

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Frequently Asked Questions About Restoration Services

General Restoration FAQs

We specialize in water damage restoration, mold remediation, fire and smoke damage restoration, and asbestos abatement. Our team is trained to handle any restoration need with professionalism and care.

First, ensure your safety by turning off electricity to affected areas. Stop the water source if possible and contact us right away. Avoid walking on wet floors or moving heavy furniture, as this can make the damage worse.

Generally, drying out the affected areas requires 3-5 days, most commonly 3 days, depending on the extent of the water damage. Repair timelines can range from a few days to weeks, based on the need for materials like new cabinets or floors and insurance approvals.

Most homeowner’s insurance policies cover restoration costs for events like leaks, floods, or fires. We’ll work with your insurance company to document damages and expedite the claims process.

Yes, we work directly with all insurance companies for your convenience.

We’re available 24/7 and can begin restoration work as soon as you call us. Our licensed technicians arrive quickly to assess the situation and take immediate action.

Specific Damage FAQs

Yes! We collaborate with your insurance company, providing detailed documentation, photos, and daily updates to ensure a smooth claims process.

Mold thrives in damp environments, often caused by water leaks or flooding. We use advanced techniques to remove mold safely and prevent it from returning.

Avoid entering the damaged area until it’s safe. Call us immediately so we can begin assessing the damage, cleaning soot, and repairing affected areas.

Yes! With over 40 years of experience, we utilize cutting-edge tools, including thermal imaging cameras, to detect hidden moisture and water damage. This technology allows us to assess damage accurately and provide thorough, efficient restoration services, ensuring your property is fully dry to industry standards.

In some cases, hardwood floors can be salvaged if addressed promptly. Our experts will assess the extent of the damage and recommend the best course of action.

Service Area FAQs

We proudly serve the Phoenix, Arizona metro area and surrounding regions. Contact us to see if we can help in your location.

We’re trusted experts with years of experience, fully licensed and insured, and committed to restoring your property with excellence, integrity, and trust. We also work closely with insurance companies to make the process as stress-free as possible.

It depends on the extent of the damage and the type of restoration required. We’ll discuss this with you during the assessment to ensure your safety and comfort.

Regularly inspect plumbing, maintain your roof, and ensure proper drainage around your property. For winter visitors, use our checklist to identify potential issues before turning on water and power.

Call us 24/7 at 480-485-9060. We’re always ready to help restore your property when you need us most.

Specialized Restoration FAQs

Yes! With over 40 years of experience, we specialize in restoring custom homes with precision and care. We understand the unique features and materials often found in custom properties and tailor our approach to preserve their integrity. Using advanced tools like thermal imaging cameras, we ensure accurate damage detection and thorough restoration, keeping your home’s unique character intact.

Absolutely! We have extensive experience restoring condos and understand the unique challenges they can present, such as shared walls, limited access, and HOA guidelines. With over 40 years in the industry, we use advanced tools like thermal imaging cameras to detect hidden damage and provide efficient, thorough restoration services, ensuring minimal disruption to you and your neighbors.

CALL US! We also specialize in mold removal to ensure a safe environment.

IICRC – Applied Structural Drying Technician (ASD) IICRC – Carpet Cleaning Technician (CCT) IICRC – Water Damage Restoration Technician (WTR) IICRC – FIRE and Smoke Damage Restoration Technician (FSRT) IICRC – Odor Control Technician (OCT) IICRC – Certified Firm EPA – Lead Inspector Certified EPA – Lead Renovation, Repair and Painting Program Certified (RRP) EPA – Lead Safe Certified firm EPA – AHERA Building Inspector Certified EPA – Contractor / Supervisor Certified EPA – Management Planner Certified MICRO- Certified Mold Inspector MICRO – Certified Health and Safety Inspector Certified

WHY Customers Choose Unified Restoration

24/7 Emergency Response

Disasters don’t wait — neither do we. Our team is ready around the clock to respond to your emergency when it matters most.

Licensed, Bonded & Insured

We meet all legal, safety, and insurance requirements — giving you peace of mind from start to finish.

Certified in Water, Fire, Mold & Asbestos

Our technicians are IICRC, EPA, and MICRO certified — ensuring safe, effective, and expert restoration every time.

Over 40 Years of Combined Experience

With decades of real-world experience, we’ve solved nearly every restoration challenge imaginable.

Integrity and Transparency

No gimmicks or hidden fees — just honest assessments, fair pricing, and service you can trust.

Google Guaranteed Provider

We’re vetted by Google for quality, background checks, and customer satisfaction — giving you extra peace of mind.

Family-Owned & Locally Operated

We’re a local, family-run business — proudly serving Arizona with care, trust, and community pride.

Dedicated to Customer Satisfaction

Your satisfaction is our top priority. We guide you through every step and ensure the job is done right the first time.

Background-Checked Team

Every technician is thoroughly screened — ensuring your safety, trust, and peace of mind.

Advanced Technology

We use modern tools and tech — from thermal imaging to HEPA air filtration — for precise and efficient restoration.

Insurance Claim Help

We handle documentation and coordination with your adjuster so nothing gets missed. We take the stress off your plate.

Local Team, Personal Support

We’re your neighbors — not a franchise. Expect fast response and real people who care.

24/7 Emergency Response

We’re ready around the clock when it matters most.

Licensed, Bonded & Insured

Full compliance and peace of mind.

Certified Expertise

IICRC, EPA, and MICRO certified team.

40+ Years Experience

Real-world restoration expertise.

Honesty & Transparency

No gimmicks, just fair pricing.

Google Guaranteed

Vetted for trust and performance.

Locally Owned

Arizona family-run business.

Customer Focused

We guide you and ensure the job is right.

Background-Checked

Trustworthy team members only.

Advanced Tech

Thermal imaging, HEPA filters, and more.

Insurance Help

We handle the paperwork for you.

Local Support

Real people, fast response.

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