What to Look for When Choosing a Restoration Company
When your property is hit with a disaster—whether it’s water damage, mold growth, or fire and smoke damage—choosing the right restoration company is a critical decision. The quality of the response not only impacts how quickly things get fixed, but also how well your home or business recovers long-term.
Here’s what you should look for when hiring a professional restoration company:
🏗️ 1. Proper Licensing, Insurance & Certifications
A trustworthy restoration contractor should be:
Licensed by the state
Insured to protect you from liability
Certified by reputable industry bodies like the IICRC (Institute of Inspection Cleaning and Restoration Certification)
If your project involves mold remediation or asbestos abatement, be sure the company holds the appropriate environmental and safety certifications.
✅ Why it matters: These credentials ensure the company follows proper protocols, protects your property, and keeps your family or staff safe.
⏱️ 2. 24/7 Emergency Water Damage Services
Disasters don’t follow a schedule. Whether you’re dealing with a burst pipe at 2 a.m. or flood damage on a holiday weekend, you need a company that offers 24/7 emergency restoration.
Look for companies that respond quickly, with specialized equipment for:
Water extraction
Structural drying
Dehumidification
✅ Why it matters: The first 24–48 hours are crucial in preventing further damage and mold growth.
📋 3. Experience with Insurance Claims
Restoration work and insurance often go hand-in-hand. Choose a provider who:
Knows how to navigate insurance policies
Can document damage with photos and detailed estimates
Works directly with your adjuster when needed
✅ Why it matters: A company with insurance experience helps reduce stress, avoid delays, and increase your chances of a smoother claim process.
🌟 4. Strong Local Reputation
Check the company’s:
Google reviews
Better Business Bureau (BBB) rating
Testimonials from real customers
Locally based companies tend to be more accountable and familiar with regional property issues—like monsoon flooding in Arizona or wildfire smoke damage in certain areas.
✅ Why it matters: Reputation is earned through consistent, quality work—not marketing.
🔒 5. Google Guaranteed or Third-Party Verified
A company that is Google Guaranteed has been pre-screened for:
Licensing
Background checks
Quality of service
This badge adds an extra layer of consumer trust—especially when combined with verified customer reviews.
✅ Why it matters: It means you’re hiring someone already vetted by a third-party you trust.
✅ Final Thoughts
Choosing a restoration company isn’t just about who gets there first. It’s about who gets the job done right—from drying your home after a flood to removing hazardous mold spores from your walls. Prioritize experience, credentials, and customer service, and you’ll have a smoother path to recovery.
Need help now?
At Unified Restoration LLC, we specialize in water damage restoration, mold remediation, fire and smoke damage, and asbestos abatement—and we’re proud to be a Google Guaranteed provider serving Mesa, AZ and surrounding areas. We’re available 24/7 when you need us most.
📞 Call us now at 480-485-9060 or request help online: www.unifiedaz.com/contact
